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Interested in joining us ?

Send your CV to hr@devtodev.com

Account Manager (Customer Success Manager)

Vilnius, Lithuania / Remote

Devtodev is an ultimate product analytics platform for data-driven teams that helps get valuable insights and influence user decisions.

For 10+ years, we’ve been building a comprehensive analytics service to help game and app studios better understand their users.

Come and join our ambitious and professional team!

Responsibilities

  • Conduct onboarding calls with new clients.
  • Assist current clients with the integration process, gather feedback, analyze data, and resolve technical issues.
  • Address analytical questions from clients.
  • Analyze client requirements by communicating with the analyst team and converting feedback into development tasks.
  • Create and manage SQL queries.
  • Develop and maintain a taxonomy for various client projects.
  • Manage contracts and invoices.
  • Work with product documentation.

Requirements

  • Fluent in English.
  • Exceptional communication skills, both written and oral.
  • Strong analytical and organizational abilities.
  • Excellent communication and presentation skills.
  • Ability to interact with various roles within client companies (CEOs, developers, analysts, producers).
  • Understanding of the application development lifecycle.
  • Proficiency in SQL.
  • Ability to convert client needs into technical tasks.
  • Proficiency in Microsoft Excel with a strong understanding of mathematics.
  • Passion for IT, technology, and mobile gaming.

Preferred Qualifications

  • Interest in mobile application analytics.
  • Knowledge of the mobile games and applications industry.
  • Experience with CRM software.
  • Basic understanding of databases.

What We Offer

  • Opportunity to work in one of the fastest-growing market segments (mobile app and gaming industry).
  • Friendly and professional work environment.
  • Flexible schedule with the option to work remotely.
  • Reimbursement for professional courses and events.
  • Comfortable and modern office in Vilnius.

Send your CV to hr@devtodev.com with “Account Manager” in the subject line.